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The Flora Lab- Wholesale Trade Terms

  1. All prices are strictly net.
  2. All accounts are due for immediate payment unless you are granted a Credit account. All payments under this are strictly by the 30th day following the day of invoice. Orders are invoiced as of the day of shipment. Late payments will be charged interest @ 4% per annum above the Bank of England Base Rate, commencing from the due date of payment. New customers are required to pay proforma. A credit/debit card facility is available at no extra charge for pre-payments and for payment of invoices within 14 days of invoice date. The facility can be used for payment of invoices older than 14 days, but a 5% surcharge will apply.
  3. The company reserves the right to withdraw credit facilities for customers who do not settle their accounts in accordance with the terms and conditions of trade.
  4. Title to all goods remains with the Company until full and final payment has been made.
  5. Subject to stock availability, orders will be shipped within  7 working days from receipt of order in the case of account customers and receipt of payment in the case of new customers. The current method of shipping within mainland UK is a 72 hour delivery service. Any alternative delivery requirements must be arranged by the customer and at the customer’s cost.
  6. Orders in excess of £500 net are delivered free of charge within mainland UK (excluding Highlands of Scotland). There is a £15 delivery charge for orders of less than £500 net. For all other areas carriage will be charged at cost. Local retailers are welcome to collect small orders. 
  7. Goods are invoiced at prices ruling at date of despatch.
  8. Products that are not available at the time of despatch will typically  be added to a back order.  The customer must request for this to be cancelled if the back order is no longer required. 
  9. Written notice of any claim for damage or shortage must be given by 3pm day following delivery. In the event of non-delivery the Company must be notified within 10 days of the invoice date. Goods correctly delivered against customer’s orders will not be accepted back or exchanged in part or in full by the Company.
  10. The Company reserves the right to change specifications, colours and pricing of any products at any time without notice.
  11. VAT at standard rate applies to all products sold in Great Britain.
  12. Items are sold strictly on a no return basis unless obtained written permission from the business owner due to extraordinary circumstances.

Locations 

  1. All items must be sold at the agreed location [shop/ stockist]. We do not allow any third party selling. Any customer found to be supplying product to a third party stores or selling on online market places will be automatically banned from stocking The Flora Lab. 

Website Assets: 

You’re more than welcome to use The Flora Lab assets on your own website and/or social media, where the pure intent is to either gain sales or raise positive awareness for the brand. These must always be downloaded directly from the asset file section of www.thefloralab.com and not screengrabbed to ensure image quality. 

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